Appointment Policies

Our goal at Life Care Animal Hospital is to provide high-quality, individualized medical care in a timely manner to your canine and feline family members. A veterinary-client-patient relationship is built on mutual trust and respect. As such, we strive to be on time for your scheduled appointments and ask the same of our clients.

Late Arrivals

If you and your pet arrive 10 minutes or more after your scheduled appointment time, you will be asked to reschedule your pet’s appointment to a different day, and if this is your first appointment, the deposit will be forfeited.

Rushing through your appointment or “squeezing in” your pet is not preferred as it can reduce the time our veterinarians have to provide each pet with the quality of care we strive for and inconveniences other clients who have appointments.

By providing notice to move or cancel an appointment within the above requested time frames, we may be able to accommodate other patients in need.


We understand that life happens, and plans can change, so if you can no longer make it to your scheduled appointment, we ask to be notified as soon as possible. We kindly ask for a minimum of 48 hours’ notice to reschedule or cancel your pet’s appointment.

Appointment No-Shows

In the event of a no-call, or no-show the deposit will be forfeited to Life Care Animal Hospital. It will no longer apply to any future appointments that are scheduled. In this circumstance, a new deposit will need to be paid to reschedule your pet’s appointment.